With Singapore Airlines miles to burn before I shuffle off this mortal coil island state I decided to experience SQ’s very new Boeing 787-10 business class offering on a local route. Bangkok was (and is) being used by SQ to ease the 787-10 into their network of flights. So Bangkok it was and it was quite fitting as Bangkok was my first introduction to Asia way back in 2006 and so it would be my last city to visit in Asia whilst living here. This time around.
On this journey, I was very happy to have TravelogyDepartment along for the ride.
Our flight number was SQ982 (9V-SCB which is listed as Brand New on FlightRadar) and we would be taking off from Terminal 2 which meant a nice wait in the SilverKris Lounge Business Class area. This lounge has a very nice low key vibe in the quite large sitting area. Muted colours and comfortable chairs.
The food and beverages on offer are immense and I was happy with the chicken rendang that I had. Taittinger champagne was the order of the day (happy birthday to me) which was fine.
The three hours and > 3 Taittingers went by very quickly and before we knew it we were heading towards our departure gate of E11. We timed it perfectly to saunter on board without queuing and we veered off to the left to the awaiting cocoon-like business class section.
Welcoming us on board with a smile at the front door were our crew who would become friendlier at different parts of our flight individually…it just took some time for certain ones to warm up to some eager 787-10 fliers!
The seating in SQ’s 787-10 business class section is in a 1-2-1 configuration with alternating rows changing their specific layout a little bit as you can see in the below official layout diagram from SQ. It is worth noting when I booked this flight Seatguru didn’t have accurate seating map for the 787-10; they have since rectified that.
As you can see for couples the even numbered rows in the middle would be more suited. Or the other rows; depending on how your relationship is going. For solo travellers or for a couple who both like to sit by the window the side seats on the odd numbered rows are best and also have the feeling of more privacy and cosiness (see video report for more seat antics).
The seat itself is comfortable and testing the lie flat feature led me to believe it would be a very good seat for long haul flights and trying to get some shut eye. Around the seat you have a crazy amount of nooks and crannies to store everything you could possibly need. USB ports and power port are also part and parcel with this seat.
As a business class flyer you can “Book the Cook” which gives you a wide variety of meals up to a few days before the flight departure. I went Singaporean and opted for the chicken rice. As I stuffed my face in the lounge beforehand it still was very tasty but I was pretty full. Before the meal I was presented with a very nice birthday cake from the head purser Mr. Pan (pre-arranged by the travelogydepartment guru). Much appreciated for the gesture on both SQ’s and TD’s behalf. Also more champagne was had.
There are two toilets at the front of the business cabin and two economy toilets behind the iron curtain. I went to the both of them and the business class one is only slightly bigger.
So a word on the crew. They were nice just not overly chatty. We got in to a nice long conversation about the plane and staffing duties with a female attendant at the start of the flight who was more than happy to give us more details about her role and the planes she flies. Mr. Pan as head purser was attentive but not overly so; but he brought the cake so there’s that. The other female attendant didn’t really make herself available for chatting or inquiring into if we needed anything until I offered the rest of my birthday cake to the crew. She was pretty happy after that..
To compare this to my return flight on the A330 service I was being called by my last name with every question put to me; it just came across nicer like they really appreciated me more. Has to be said too, that the 787-10 business class was nearly empty and the return A330 was completely full so it wasn’t down to passenger load.
In flight entertainment by SQ is probably the best there is on any airplane. Ever. A never ending supply of movies and TV. Screens are touch screen with this new business class setup but with the option of using the remote in your armrest also. It’s only when I fly on other so-called top class airlines that I realise how much Singapore Airlines cram into their in-flight entertainment; other airlines’ offerings just pale in comparison.
So what else? I’m not sure. It is certainly an amazing hard product on offer. The seats are fabulous and the rest of the Singapore Airlines experience that comes along with it just makes it a top class business class offering.
Nothing too much to report here apart from the Priority/Express lane pass you get as a business class passenger that allows you to skip the general throng of tourists at immigration and head to the indicated express lanes. A nice welcome after a flight. It was my first time to grab the Airport Express train from BKK and it was very convenient and cheap (40 Baht). Staying at a hotel near one of the stations on this line is highly recommended. No more taxi scrambles…unless you have a tonne of luggage I guess.
Get yourself on a 787-10 to experience what it’s like! As of writing only Singapore Airlines have the 787-10 in service with 4 aircraft in service (9V-SCA, 9V-SCB, 9V-SCC, and 9V-SCD) servicing Bangkok, Perth, Osaka, and Kuala Lumpur (not sure for how long though).