Surprising Horizons

The Joy of Travel. The Realities of New Experiences.

Tag: boeing

Review: Singapore Airlines Business Class 787-10 Singapore – Bangkok

With Singapore Airlines miles to burn before I shuffle off this mortal coil island state I decided to experience SQ’s very new Boeing 787-10 business class offering on a local route. Bangkok was (and is) being used by SQ to ease the 787-10 into their network of flights. So Bangkok it was and it was quite fitting as Bangkok was my first introduction to Asia way back in 2006 and so it would be my last city to visit in Asia whilst living here. This time around.

On this journey, I was very happy to have TravelogyDepartment along for the ride.

Changi Departure

Our flight number was SQ982 (9V-SCB which is listed as Brand New on FlightRadar) and we would be taking off from Terminal 2 which meant a nice wait in the SilverKris Lounge Business Class area. This lounge has a very nice low key vibe in the quite large sitting area. Muted colours and comfortable chairs.

The food and beverages on offer are immense and I was happy with the chicken rendang that I had. Taittinger champagne was the order of the day (happy birthday to me) which was fine.

The three hours and > 3 Taittingers went by very quickly and before we knew it we were heading towards our departure gate of E11. We timed it perfectly to saunter on board without queuing and we veered off to the left to the awaiting cocoon-like business class section.

On Board

Welcoming us on board with a smile at the front door were our crew who would become friendlier at different parts of our flight individually…it just took some time for certain ones to warm up to some eager 787-10 fliers!

The seating in SQ’s 787-10 business class section is in a 1-2-1 configuration with alternating rows changing their specific layout a little bit as you can see in the below official layout diagram from SQ. It is worth noting when I booked this flight Seatguru didn’t have accurate seating map for the 787-10; they have since rectified that.

As you can see for couples the even numbered rows in the middle would be more suited. Or the other rows; depending on how your relationship is going. For solo travellers or for a couple who both like to sit by the window the side seats on the odd numbered rows are best and also have the feeling of more privacy and cosiness (see video report for more seat antics).
The seat itself is comfortable and testing the lie flat feature led me to believe it would be a very good seat for long haul flights and trying to get some shut eye. Around the seat you have a crazy amount of nooks and crannies to store everything you could possibly need. USB ports and power port are also part and parcel with this seat.

As a business class flyer you can “Book the Cook” which gives you a wide variety of meals up to a few days before the flight departure. I went Singaporean and opted for the chicken rice. As I stuffed my face in the lounge beforehand it still was very tasty but I was pretty full. Before the meal I was presented with a very nice birthday cake from the head purser Mr. Pan (pre-arranged by the travelogydepartment guru). Much appreciated for the gesture on both SQ’s and TD’s behalf. Also more champagne was had.

There are two toilets at the front of the business cabin and two economy toilets behind the iron curtain. I went to the both of them and the business class one is only slightly bigger.

So a word on the crew. They were nice just not overly chatty. We got in to a nice long conversation about the plane and staffing duties with a female attendant at the start of the flight who was more than happy to give us more details about her role and the planes she flies. Mr. Pan as head purser was attentive but not overly so; but he brought the cake so there’s that. The other female attendant didn’t really make herself available for chatting or inquiring into if we needed anything until I offered the rest of my birthday cake to the crew. She was pretty happy after that..
To compare this to my return flight on the A330 service I was being called by my last name with every question put to me; it just came across nicer like they really appreciated me more. Has to be said too, that the 787-10 business class was nearly empty and the return A330 was completely full so it wasn’t down to passenger load.

In flight entertainment by SQ is probably the best there is on any airplane. Ever. A never ending supply of movies and TV. Screens are touch screen with this new business class setup but with the option of using the remote in your armrest also. It’s only when I fly on other so-called top class airlines that I realise how much Singapore Airlines cram into their in-flight entertainment; other airlines’ offerings just pale in comparison.

So what else? I’m not sure. It is certainly an amazing hard product on offer. The seats are fabulous and the rest of the Singapore Airlines experience that comes along with it just makes it a top class business class offering.

Arrival

Nothing too much to report here apart from the Priority/Express lane pass you get as a business class passenger that allows you to skip the general throng of tourists at immigration and head to the indicated express lanes. A nice welcome after a flight. It was my first time to grab the Airport Express train from BKK and it was very convenient and cheap (40 Baht). Staying at a hotel near one of the stations on this line is highly recommended. No more taxi scrambles…unless you have a tonne of luggage I guess.

Get yourself on a 787-10 to experience what it’s like! As of writing only Singapore Airlines have the 787-10 in service with 4 aircraft in service (9V-SCA, 9V-SCB, 9V-SCC, and 9V-SCD) servicing Bangkok, Perth, Osaka, and Kuala Lumpur (not sure for how long though).

 

7 Ways To Cope With Flying

Here’s how I barely survive the hell that is flying in the “cheap” seats in airplanes.

1. PLANNING

My plan of survival starts with planning my travel months beforehand. Fact: some airlines have better planes, seats, and in-flight entertainment than others. I pay more for a better plane and a better airline and start from there. If it’s a route I haven’t taken before I check out a number of third party websites (Zuji, Expedia, Google Flights) to see which airlines travel there. I usually never book on these websites and always go through the airline’s own website. Just a little simpler and there never really is any difference in price and probably slightly cheaper this way. If I know that budget airlines fly in that area and they’re not appearing on the third party websites I will go to their website and check it out.

Tip: If you type in to Google “flights singapore-hong kong” Google will give you a quick summary of what airlines fly that route which will give you a good summary:
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If you have connections, you need to scope out how long it might take you to transfer ( Do you need to pick up the bags from the carousel and place them in a transfer area? Do you have to travel 20 miles between terminals *cough Heathrow* ?) Having a longer connection sometimes is less stressful. I find 3 hours in between international flights is usually a comfortable timeframe.

2. SEATS

You’ve booked the flights. Seats time. I’m an economy guy unless I find an amazing business class deal (Air India Business Class is sometimes cheaper than Singapore Airlines Economy to Mumbai on 787 and KLM Singapore-Bali sometimes has some good Business Class deals). Does the airline offer Premium Economy? You may as well take it if it’s within your budget. What type of plane is it? You must check out SeatGuru.
Travelling as a couple?
On an Airbus 330/340? Choose the two seats on the side option.
Travelling on a Boeing 777/747/ or Airbus 380/350? Choose two seats in the middle three/four as nobody will be clambering over you then or vice versa on the side three seats.
Travelling on a narrow body? Choose two aisle seats across from each other. That way you each have at least some space on one side of you with the chance that the middle seat is empty.
Travelling alone?
On long haul wide body airplane flights choose the aisle seat in middle seating. That way only one person can bother you getting up to the toilet. When choosing your seat online look for empty seats in the middle of the middle section and empty seats in front of you. Maybe, just maybe, nobody will take them up and you wont have a seat in your lap and somebody fighting for elbow room beside you. On short hop flights on narrow body airplanes, choose the window seat if you think you can make it without toilet breaks.

Avoid seats near toilets (bulk row seats are commonly near toilets); the line of people is annoying. And the smell sometimes…well…

Bothered by turbulence? Center seats over the wings are preferable. Seats at the back of the plane tend to move side to side and have a different, more unsettling feeling in turbulence. Let’s face it though, turbulence happens and even though the B787/A350 is said to have a turbulence detection and dampening system, you’ll still ride through it more often than not no matter where you sit.

On a related note; KEEP YOUR SEATBELT ON! It beggars belief that there are still injuries occurring in those cases of severe turbulence because people are smashing their heads on the roof because they’re not strapped in.

3. STAY ALERT

Plane looking a bit empty and boarding is well under way? Always ask the flight attendant about the load and about moving to a more spacious area. I’ve often won the race to get 3 side seats to myself by asking early. Sit on the aisle/middle seat until after cruising so nobody gets an idea to share the three seats with you!

4. NOT DYING OF BOREDOM

I can’t sleep on planes. So I watch a lot of in flight entertainment. Start with short episodes, then move on to movies, then end with short episodes. Your brain won’t want to invest too much energy in Gone With The Wind near the end of a long haul flight. Short and snappy episodes are better. If you have a tablet/laptop load it up with your favourite movies/TV shows; you never know when the in-flight movie/TV choices will be pretty lame. Netflix now allows you to download shows so get to it!

I can’t sleep on planes so sometimes I drink alcohol. Yeah, that’s right. Everybody says don’t do it. I say I’ll handle my own dilemmas thanks very much.A couple of wines/beers puts you in to a more sedate mode; you might even nod off for a bit. If you are a violent and miscreant drunk then please skip over this paragraph. I find that I never lose any sense of common sense with alcohol on planes no matter how much I drink; I’ve tried. Believe me. Ethiopian Airlines from Addis Ababa to Bangkok; I may have depleted their weekly allowance of Heineken. There was no in-flight entertainment…I had to do something…
Anyway, it works for me but it might not work for you and I tend not to drink on narrow bodies as access to toilets is less..accessible.

5. FOOD

Bring snacks on board. If at all possible put a carry-on under the seat in front of you for easy access. You will never know how inedible the food they serve you will be.

6. COMFORT

Economy Comfort/Premium Economy I’ll pay for within economic reason. Extra leg room like bulkhead row or emergency exit? I don’t go for it. More often than not at the bulkhead it’s beside a family with newly borns (not their fault etc.). Bulkheads usually go hand in hand with being beside the toilets too. With the evolution of in-flight entertainment being available the minute you get on board with some airlines (eg. Singapore Airlines or Emirates) you will be stuck until cruising altitude until you can take the screen out of the armrest.

Person in front has reclined in to your knee caps? Nothing much you can do about it unless you buy this which might just end up with you in a 40,000 feet fist fight. You can make a big deal about forcefully changing the angle of your TV and making sure you let the flight attendant know to tell them to push it forward when meals are served. When you are getting out to go to the bathroom make sure you bump as much as you can in to their seat; it actually will probably happen naturally anyway due to your confined space.
I just get really irked if they aren’t sleeping and are just watching TV. How much more comfortable are you right now? You are now reclined a few inches back. Congratulations.

7. LOSE TRACK OF TIME

A watched pot never boils. I always try and ignore flight maps and flight time left. Just pile on the TV shows and movies and embrace the inner couch potato you have inside you. You’ll know when you’re getting closer when they either a) start serving the final meal or b) the captain comes on and mumbles on about descending soon, thanking you for flying with us and hoping to see you soon mumble mumble mumble.

That’s about it. There’s not a lot you can do to actually immensely enjoy economy class flying. Especially on long haul flights. See you in 45D. Weeping.

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