Surprising Horizons

The Joy of Travel. The Realities of New Experiences.

Tag: seats

Review: Singapore Airlines Business Class 787-10 Singapore – Bangkok

With Singapore Airlines miles to burn before I shuffle off this mortal coil island state I decided to experience SQ’s very new Boeing 787-10 business class offering on a local route. Bangkok was (and is) being used by SQ to ease the 787-10 into their network of flights. So Bangkok it was and it was quite fitting as Bangkok was my first introduction to Asia way back in 2006 and so it would be my last city to visit in Asia whilst living here. This time around.

On this journey, I was very happy to have TravelogyDepartment along for the ride.

Changi Departure

Our flight number was SQ982 (9V-SCB which is listed as Brand New on FlightRadar) and we would be taking off from Terminal 2 which meant a nice wait in the SilverKris Lounge Business Class area. This lounge has a very nice low key vibe in the quite large sitting area. Muted colours and comfortable chairs.

The food and beverages on offer are immense and I was happy with the chicken rendang that I had. Taittinger champagne was the order of the day (happy birthday to me) which was fine.

The three hours and > 3 Taittingers went by very quickly and before we knew it we were heading towards our departure gate of E11. We timed it perfectly to saunter on board without queuing and we veered off to the left to the awaiting cocoon-like business class section.

On Board

Welcoming us on board with a smile at the front door were our crew who would become friendlier at different parts of our flight individually…it just took some time for certain ones to warm up to some eager 787-10 fliers!

The seating in SQ’s 787-10 business class section is in a 1-2-1 configuration with alternating rows changing their specific layout a little bit as you can see in the below official layout diagram from SQ. It is worth noting when I booked this flight Seatguru didn’t have accurate seating map for the 787-10; they have since rectified that.

As you can see for couples the even numbered rows in the middle would be more suited. Or the other rows; depending on how your relationship is going. For solo travellers or for a couple who both like to sit by the window the side seats on the odd numbered rows are best and also have the feeling of more privacy and cosiness (see video report for more seat antics).
The seat itself is comfortable and testing the lie flat feature led me to believe it would be a very good seat for long haul flights and trying to get some shut eye. Around the seat you have a crazy amount of nooks and crannies to store everything you could possibly need. USB ports and power port are also part and parcel with this seat.

As a business class flyer you can “Book the Cook” which gives you a wide variety of meals up to a few days before the flight departure. I went Singaporean and opted for the chicken rice. As I stuffed my face in the lounge beforehand it still was very tasty but I was pretty full. Before the meal I was presented with a very nice birthday cake from the head purser Mr. Pan (pre-arranged by the travelogydepartment guru). Much appreciated for the gesture on both SQ’s and TD’s behalf. Also more champagne was had.

There are two toilets at the front of the business cabin and two economy toilets behind the iron curtain. I went to the both of them and the business class one is only slightly bigger.

So a word on the crew. They were nice just not overly chatty. We got in to a nice long conversation about the plane and staffing duties with a female attendant at the start of the flight who was more than happy to give us more details about her role and the planes she flies. Mr. Pan as head purser was attentive but not overly so; but he brought the cake so there’s that. The other female attendant didn’t really make herself available for chatting or inquiring into if we needed anything until I offered the rest of my birthday cake to the crew. She was pretty happy after that..
To compare this to my return flight on the A330 service I was being called by my last name with every question put to me; it just came across nicer like they really appreciated me more. Has to be said too, that the 787-10 business class was nearly empty and the return A330 was completely full so it wasn’t down to passenger load.

In flight entertainment by SQ is probably the best there is on any airplane. Ever. A never ending supply of movies and TV. Screens are touch screen with this new business class setup but with the option of using the remote in your armrest also. It’s only when I fly on other so-called top class airlines that I realise how much Singapore Airlines cram into their in-flight entertainment; other airlines’ offerings just pale in comparison.

So what else? I’m not sure. It is certainly an amazing hard product on offer. The seats are fabulous and the rest of the Singapore Airlines experience that comes along with it just makes it a top class business class offering.

Arrival

Nothing too much to report here apart from the Priority/Express lane pass you get as a business class passenger that allows you to skip the general throng of tourists at immigration and head to the indicated express lanes. A nice welcome after a flight. It was my first time to grab the Airport Express train from BKK and it was very convenient and cheap (40 Baht). Staying at a hotel near one of the stations on this line is highly recommended. No more taxi scrambles…unless you have a tonne of luggage I guess.

Get yourself on a 787-10 to experience what it’s like! As of writing only Singapore Airlines have the 787-10 in service with 4 aircraft in service (9V-SCA, 9V-SCB, 9V-SCC, and 9V-SCD) servicing Bangkok, Perth, Osaka, and Kuala Lumpur (not sure for how long though).

 

Flying Premium Economy on Singapore Airlines A380


Fate and circumstance led me to recently purchase Premium Economy seats on Singapore Airlines’ A380 from Singapore to Zurich return. Fate and circumstance being that I was booking stuff last minute.

I’m a bit anal about airplane seats. I know what I want. I want First Class. But I can’t. It’s all about the Benjamins.
So I have Economy or Premium Economy (or whatever the airline is calling it) to choose from. Flying is hell, especially long haul. So any sense of added comfort or service can be very welcome. I will choose different airlines based on what seats and seat configurations are available. Yeah, that’s right.

Singapore Airlines’ Premium Economy is pretty expensive. Take for example, a flight in June 2017 to London below:

I would estimate you probably will be paying double-ish the price of Economy seats on any of the airlines (obviously that will go up as the months go on towards flight date). If you’re lucky. Seatguru has made a comparison list of all Premium Economy seats available on airlines worldwide which I have embedded at the end of this document. It’s an interesting read.

So what do you get with the extra (EXTRA) money spent on your seat? Inches yo, inches.
38″ inches seat recline instead of 32″ in Economy.
19.5″ instead of 19″ seat width in Economy. Now that may not read as much but the armrests in between seats in Premium Economy are huge and puts an end to the great elbow wars of the 21st century.
You also get two USB ports instead of one! Along with the standard power port too. Food wise, the only advantage is you can pre-book a set meal before you fly. Still the same airline food quality. Although I got a good piece of beef tenderloin on one of the legs.
The in-flight entertainment, naturally, is the same but the screen is 13.3 inches as opposed to 10.6/11.1 inches in Economy and they also give you over-ear noise cancelling headphones.
There is also a small amenity kit handed out with socks, toothbrush and toothpaste.

Boarding wise, you can avail of priority boarding and separate check-in counters (at least in Zurich we walked straight up to Premium Economy Check-In whilst guffawing at the throngs of Economy class passengers queuing up, I didn’t see a specific Premium Economy check-in at Singapore but it was quick anyways).

Specific experiences on these flights?

It was fine. On the way over SIN-ZRH the screens would flake out once in a while and on the way back we saw some passengers’ screens never work at all. So I think they have an issue there. I would not have been happy if my screen didn’t work at all!
I’m in two minds about non touchscreen displays which Singapore Airlines A380 has. On the one hand it stops people from banging your head with their excellent film choices from the seat behind you but on the other hand it’s cumbersome to twist your hand down to the remote every time to adjust volume or change what you’re watching.
The headphone sockets are pretty inconveniently located (behind and in between seats) and every time you take your tray out of the armrest your headphone cable gets caught up. Bad design in my opinion.
I didn’t find the leg rest and the foot rest added any comfort to my 5’11” skeleton, if I was a little shorter, maybe. Stretching out without them in place was good.
It also seems that the aisle seats C and D (not sure about H on the other side) have an inconvenient seat support from the seat in front that greatly restricts on foot space (see above video).
I guess the feeling of the small Premium Economy cabin space is nice, it doesn’t feel as mooooo cattle cart-esque as the seats behind. Although you have to walk all the way back to the Economy toilets so there’s that traipse through all that humanity has to offer.

Is it all worth it?

The A380 is a spacious plane as it is. It’s probably the best Economy seat experience you will get anyway so you really have to figure out what you want and what you can handle. Are you traveling as a couple? The two seat format by the window in Premium Economy can be nice (not having to deal with anybody else in your “area”) and the 28 seat cabin area can feel a little more spacious than the rest of Economy. When the person in front reclines fully it really does invade your space quite a bit though.
Service wise, there’s no real difference. Singapore Airlines is always going to have a very attentive and high level of service throughout. Don’t expect anything on the level of First Class Suites!

Would I choose Premium Economy again? Yes, of course, anything to alleviate the torture of long haul economy class flying will be entertained. IF it’s within economical boundaries ie. would it be cheaper to pay my way through flight school, rent a plane, and fly myself?

Here’s Seatguru’s Premium Economy Seating comparison which is pretty informative:

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